Welcome to the 3D Geodata Academy

Your companion guide to a successful learning experience

            “We are thrilled to welcome you aboard. This booklet walks you through every stage of your journey and gives you the keys to get the most out of your training.” — Dr. Florent Poux, Founder
        

1. About the Organization

3D Geodata Academy (3DGA) is a training organisation specialised in 3D data science, LiDAR, photogrammetry, and Spatial AI. Founded by Dr. Florent Poux, we guide experts around the world to mastery of complex 3D data workflows.

Website: learngeodata.eu | Research: Google Scholar | Publications: Medium.

2. Pedagogical & Administrative Team

Director & Lead Instructor: Dr. Florent Poux (PhD) — Geoinformation Science & 3D AI expert.
Administrative Support: conventions and invoicing — howto@learngeodata.eu.
Accessibility Officer: Dr. Florent Poux — reasonable adjustments on request at howto@learngeodata.eu.

3. Functional Organization

General Direction: Dr. Florent Poux

Competencies: curriculum design, AI intelligence, teaching
Administration: admissions, HR, finance
Quality: quality officer, issue log, accessibility
Communication: partnerships, business development

4. Logistics & Access

The training is delivered fully online (ODL / FOAD). Connection information is sent 7 days before the session opens.

Venue: dedicated LMS platform, accessible 24/7.
Hardware: your personal workstation — recommended 16 GB RAM, dedicated GPU for Deep Learning modules.
Support: responsive technical help at howto@learngeodata.eu.

5. Pedagogical Methods & Resources

Our Theory-to-Code approach puts you in practice from day one. You code, you experiment, you build. Resources at your disposal:

Course material: HD videos, PDF slides, interactive Python notebooks, exclusive 3D datasets.
Complementary library: automation scripts, installation guides (CUDA, Open3D), reference research papers.
Assessments: positioning quiz, ongoing module quizzes, final project defended orally before a jury.
Mentoring: individual and group mentoring, weekly office hours.

6. Accessibility & Disability

Accessible by design. Every course is delivered online with captioned videos, scalable typography, keyboard-navigable interfaces and downloadable transcripts. If you need specific adjustments (screen reader support, extra time for quizzes, alternate assessment formats), contact our Accessibility Officer Dr. Florent Poux at howto@learngeodata.eu — we answer within 48 business hours and build an individual adjustment plan with you.

7. Learner Commitment & Rules

Success is a shared effort. A few mutual commitments:

Respect live-session schedules and deliverable deadlines.
Participate actively in community exchanges with kindness.
Respect intellectual-property rights on all shared content.
Sign attendance logs via the dedicated LMS interface.

8. Satisfaction Measurement

Hot & cold surveys: at end of training and 3 months later.
Employer survey: sent to the sponsoring company when relevant.
Continuous improvement: every feedback feeds the semi-annual quality review.

9. Complaints Procedure

3D Geodata Academy commits to handling every complaint with diligence, transparency and fairness.

9.1 Definition

A complaint is any expression of dissatisfaction from a stakeholder about training delivery, administration, behaviour or any other aspect of 3DGA activity that requires a response or corrective action.

9.2 How to submit

Email: howto@learngeodata.eu with subject «Complaint — [Your Name]».
Online form: via the «Help & Contact» section of the LMS.
Verbal: during a session with the instructor (3DGA formalises in writing).
Postal mail: to the 3DGA registered office.

9.3 Processing timelines

Stage	Deadline	Action
Acknowledgement	48 business hours	Written confirmation, tracking number.
Analysis	5 business days	Investigation, evidence gathering.
Response	15 business days max.	Decision + corrective measures.
Closure	After validation	Archiving, satisfaction check.

9.4 Escalation

Level 1: pedagogical lead handles the first instance.
Level 2: Director (Dr. Florent Poux) has 10 business days to decide.
Level 3: if disagreement persists, the learner may contact the consumer mediator or competent court.

9.5 Register

All complaints are logged and reviewed in semi-annual quality reviews. No complaint registered to date — new English program launched April 2026.

10. Data Protection

Personal data is processed in line with GDPR and our privacy policy. You may request access, rectification, portability or erasure at any time.